Managed Services
It’s a global fact: The demand for IAM expertise is higher than the available offer, causing dysfunctional turnover for many organisations.
IAM Experts enables you to outsource from over 360 specialists and maintain a reliable service. We provide a range of Managed Services from simple technical support to the complete outsourcing of your Identity and Access Management operations.
Four Fundamental Principles
In becoming part of your team, our Managed Services enable you to:
A Sample of Our Managed Services Plans
Availability
8 Hours x 5 Days
Response Time (SLA)
16 hours
Technical support
Issue Resolution
Pro-Active Monitoring
Patching & Upgrading
On-Site Technical Assistance
Operational Services: Functionnal Management
Operational Services: MI Reporting
Application On-Boarding Factory
Availability
12 Hours x 5 Days
Response Time (SLA)
8 hours
Technical support
Issue Resolution
Pro-Active Monitoring
Patching & Upgrading
On-Site Technical Assistance
Operational Services: Functionnal Management
Operational Services: MI Reporting
Application On-Boarding Factory
Availability
24/7
Response Time (SLA)
4 hours
Technical support
Issue Resolution
Pro-Active Monitoring
Patching & Upgrading
On-Site Technical Assistance
Operational Services: Functionnal Management
Operational Services: MI Reporting
Application On-Boarding Factory
Availability
Up to 24/7
Response Time (SLA)
15 minutes
Technical support
Issue Resolution
Pro-Active Monitoring
Patching & Upgrading
On-Site Technical Assistance
Operational Services: Functionnal Management
Operational Services: MI Reporting
Application On-Boarding Factory
Our Partners
IAM Experts purposely remain agnostic of technology vendors while providing Advisory Services.
We work and develop expertise with market leaders as well as upcoming vendors which we dedicate time to research and analyse.
Please get in touch with us to find out more about the vendors we recommend for specific use cases.
