Privacy Policy

This privacy statement is applicable to IAME Ltd (also known as IAM EXPERTS), company incorporated in the UK under the company number 08179388 (“IAME”, “we”, “us”, or “our”). This privacy statement applies to personal information collected through this website and related services and does not apply to the websites of third parties, even if links to their websites are on our website. We recommend that you review the privacy statements of the other parties with which you interact.

We may ask you to provide Personal Information when you:

• Use our website;
• Contact us, including for sales or technical support;
• Participate in a marketing/sales promotion or an online survey;
• Subscribe to our newsletters, promotional emails or other materials;
• Request information about our services, quotes, downloads or white papers;
• Register for webinars, events, podcasts.

Personal Information we request may include your email address, name, billing information contact number and company or business details. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary.

We may collect information about your use of this Website, including the pages you view, links or advertisements you click, search terms you enter, and other actions you take while using the Website. We may also collect technical information, such as your Internet Protocol (IP) address, browser type and language, access times, and the URL of the website that referred you to our website.

We may combine the information we collect as a result of your interactions with us with information obtained through other sources within our affiliated and subsidiary companies for various reasons including to offer you a more consistent and personalised experience in your interactions with us. We may also supplement the information we collect with information obtained from other sources.

We process personal information in accordance with the applicable data protection rules for lawful processing, including accountability, purpose specification, minimality, openness, security safeguards, and data subject participation.

We use your Personal Information to:

• Deliver the services and support or carry out the transactions you have requested;
• Send communications to you, such as information about services available from our portfolio, event announcements, important notices including those announcing changes to our terms or policies, information about particular programs in which you have chosen to participate, promotional offers and surveys;
• Advertise and market our services by delivering targeted advertisements on This Website and other sites,
• Improve our website, offerings, and customer experience;
• Prevent fraud and other prohibited or illegal activities;
• Comply with legal, regulatory, and contractual obligations;
• Protect the security or integrity of This Website, our business, or our products or services;

or
• Otherwise, as disclosed to you at the point of collection or as required or permitted by law.

Personal Information collected may be stored and processed in the United Kingdom or any other country in which the entities represented by our affiliated and subsidiary companies or Business Partners maintain facilities. We ensure that such storage and processing is subject to appropriate levels of protection to safeguard your Personal Information.

We process Personal Information in accordance with applicable data protection and privacy laws, including the UK GDPR and, where applicable, the EU GDPR and other applicable privacy laws in the jurisdictions in which we operate or provide services.

We may process and share your Personal Information with our affiliated and subsidiary companies, event sponsors, and trusted Business Partners where necessary to deliver and manage our services, including webinars, events, and podcasts, and to support related communications, service updates, and promotional activities connected with our service
offerings. This may include registration details, attendance records, engagement analytics, listener data, and interactions such as Q&A or chat. Depending on the circumstances and applicable law, we may rely on different lawful bases for these activities, including performance of a contract, compliance with legal obligations, our legitimate interests, or your consent where consent is required and is the appropriate lawful basis.

We work with selected third-party service providers—such as payment processors, email and CRM platforms, and webinar, event, or podcast hosting partners—who support our operations. These partners are contractually required to protect your data, use it only for authorised purposes, and comply with applicable data-protection laws. We do not share your information with third parties for their own marketing unless you have opted in.

Webinars, events, and related activities may involve audio or video recordings, photography, or other media. Where required, we will notify you and obtain consent. Media may be used for event delivery, internal reporting, training, or promotional purposes where permitted.

We may collect attendance and engagement analytics to improve our services, tailor content, and support operational planning. Marketing communications are sent only with your consent or where legally permitted, and you may withdraw at any time.

We retain Personal Information only as long as necessary for the purposes described, in line with legal, regulatory, and operational requirements. After retention periods expire, data is securely deleted, anonymised, or archived.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your data; object to processing; withdraw consent; request data portability; or lodge a complaint with a supervisory authority.

For any data queries or to exercise your rights, please contact our Data Protection team at dpo@iamexperts.net.

Where we rely on your consent as the lawful basis for processing your Personal Information, we will obtain your consent through a clear affirmative action after providing you with clear and sufficient information about the processing concerned. Consent will be requested separately for different purposes where required by applicable law and will not be inferred from silence, inactivity, pre-ticked boxes, or your general acceptance of this Privacy Policy.

You may choose whether to provide consent where consent is requested. Where consent is not required for the provision of our services, declining to provide consent will not affect your ability to use those services, unless we explain otherwise at the time consent is requested.

You may withdraw your consent at any time by contacting our Data Protection team at dpo@iamexperts.net or, where applicable, by using the unsubscribe or preference-management options provided in our communications or services. The withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Please note that withdrawing consent does not necessarily require us to delete Personal Information where we have another lawful basis for retaining or processing it, including where processing is necessary to comply with a legal obligation, perform a contract, establish, exercise or defend legal claims, or pursue our legitimate interests where permitted by applicable law.

We will maintain appropriate records of consent where required, including the date and method by which consent was obtained, the information provided to you at the time consent was obtained, and the specific purposes for which consent was given.

Where we process Personal Information on the basis of consent, we will not use that consent as a basis for processing Personal Information for purposes that are materially different from those explained when consent was obtained, unless another lawful basis permits such processing.

You may choose to receive or not receive marketing communications from us by indicating your preferences . If you no longer wish to receive marketing communications from us or would like to manage your communication preferences, including the types of communications you receive, please use the Unsubscribe button or link at the bottom of our emails. Upon receipt of your request, your information will be updated as soon as possible, but no later than ten (10) days after our receipt of your request.

We will respond to all requests for access to your Personal Information within 30 days. We will retain your Personal Information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. Even if you opt out of receiving marketing communications, we may still communicate with you in connection with servicing your account, fulfilling your request, or administering any promotion or any program in which you may have elected to participate.

As an organisation with international customers, suppliers and Business Partners, we may transfer or provide access to Personal Information to organisations located outside the UK and, where applicable, outside the European Economic Area.

Some countries may not provide the same level of data protection as the UK or your country of residence.

Where applicable data protection law restricts an international transfer, we will use an appropriate transfer mechanism or safeguard, such as an applicable adequacy decision, approved contractual safeguards, the UK International Data Transfer Agreement or UK Addendum, or another lawful transfer mechanism available under applicable law.

Where required, we will also carry out appropriate assessments and implement supplementary safeguards.

Further information about the relevant safeguards may be obtained by contacting our Data Protection team dpo@iamexperts.net.

We are committed to protecting the security of Personal Information. We implement appropriate, reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, or disclosure. Sensitive information is encrypted where appropriate.

While we take reasonable steps to secure information, no system can be guaranteed to be completely secure, and information is provided at your own risk.

This Website may include social media features, such as LinkedIn, Twitter, and YouTube “Like” and “Follow” buttons, which may be hosted by third parties or integrated directly into the Website. Your use of these features is subject to the privacy policies of the respective providers.

This Website may also contain links to third-party websites and services. We do not control or accept responsibility for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services you access. This Privacy Statement applies only to this Website.

This Privacy Policy is effective as of January 1st, 2017. We reserve the right to change this privacy statement at any time. If we materially change this privacy statement, we will either notify you by email (sent to the e-mail address specified in your account) or post a prominent notice on This Website. Changes are effective as of the date we post them on the privacy statement page of This Website. We encourage you to periodically review this Privacy Policy. Continued use of our services constitutes acceptance of the updated policy.