The Key to Success: Partnering with the Right Experts

IAM projects are more than just IT implementations; they are closely tied to business processes, policies, and strategies. A successful IAM implementation goes beyond selecting the right technology; it’s about ensuring the solution aligns with both the business and IT objectives. 

Thuy Cory, Head of Account Management and Marketing at IAM Experts, explains: “While selecting the right technology is essential, our priority is ensuring the client gets what they truly need, at the right time. Rushing to implement solutions prematurely can lead to inefficiencies. We’re committed to delivering value through tailored, phased approaches.” 

This philosophy comes from IAM Experts’ experience with clients who have faced pressure from sales vendors to adopt solutions too quickly. IAM Experts ensures that clients’ requirements and readiness drive the pace of implementation, avoiding unnecessary complexity. 

A trustworthy IAM partner should offer more than just technical guidance. They should bring:

Thuy Cory further emphasises: “We put the client’s best interest first. We take the time to understand their needs and constraints. As experts, our role is to share our recommendations and assist, regardless of the decision they make, even if we disagree with it.”

Misunderstandings about IAM can significantly impact the success of a project. For example, treating IAM as a small-scale IT project or assuming that any IT developer can become an IAM expert can lead to delays and inefficiencies. 

IAM is a specialised area that demands more than just technical skills. It involves business analysis, collaboration, and change management. Viewing IAM solely as an IT function can lead to costly mistakes and inefficiencies. Additionally, becoming an expert in IAM requires years of specialised training and hands-on experience. 

While internal IAM teams are valuable, relying solely on in-house expertise is often unrealistic. Collaborating with an expert partner allows businesses to access top-tier skills while supporting internal teams in building foundational knowledge. As Thuy Cory points out, “At IAM Experts, we help clients build their own in-house expertise, though we acknowledge that senior IAM specialists are rare and difficult to retain.” 

Recognising these challenges early on is key to a successful IAM journey and long-term success.

At IAM Experts, we bring over 16 years of experience supporting organisations at every stage of their IAM journey. Our resilience, expertise, and commitment to excellence make us a trusted partner for IAM implementation. 

“We approach each project with the intent to solve problems and create sustainable solutions,” says Thuy Cory. “It’s not just about delivering a system; it’s about ensuring that both business and IT are aligned for long-term success.” 

Key differentiators include: 

Your IAM journey doesn’t have to be daunting. With IAM Experts as your partner, you gain: 

• Comprehensive support from initial assessment through to implementation and management. 

• Strategic guidance to align IAM initiatives with your business objectives. 

• Resilient and adaptable solutions tailored to your unique needs. 

Thuy Cory concludes: “Our success lies in our ability to build trust, bring clarity to complex challenges, and deliver value that aligns with the client’s vision.” 

Success in IAM begins with the right partner. IAM Experts provide the expertise and guidance necessary to tackle IAM complexities, align security initiatives with business goals, and ensure efficient, secure operations. With a trusted partner like IAM Experts, your IAM journey becomes streamlined, effective, and focused on achieving long-term success.